Direct bookings lost to OTAs
When the phone rings out, guests book through an OTA and you pay the commission.
guest experience
Vemra AI agents answer every guest call, chat seamlessly on WhatsApp, manage pre-arrival preferences like pillow selection, coordinate wake-up calls, and instantly update your PMS — 24/7.
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Guests expect an instant, warm reply at any hour. A busy front office can't always give it — and that costs you direct bookings and review scores.
When the phone rings out, guests book through an OTA and you pay the commission.
Guests message at all hours; slow replies become poor reviews and missed upsells.
Pillow choices, wake-up calls and dietary notes get lost between shifts.
Check-in rushes mean callers wait while staff serve the lobby.
Yes — Vemra writes bookings, requests and preferences directly to your PMS. We confirm your system at setup.
See VemraOS take a reservation and capture a pre-arrival request, live.